F.5 · AI Services & AI-Based Products
Conversational and Voice Interfaces
Speech and language front ends that hand off cleanly to a person
What we build
Voice and text front ends over operational systems. Includes streaming speech recognition and synthesis with sub-second turn latency and barge-in, intent handling grounded in live system state rather than a scripted tree, multilingual and code-switched input, redaction of personal data before it reaches a model, escalation that hands a live conversation to a person with the full context, and transcript-level quality scoring.
Capabilities
- Streaming recognition and synthesis with sub-second turn latency and barge-in
- Intent and slot handling grounded in live system state, not a scripted tree
- Multilingual and code-switched input handled inside one session
- Personal data redacted before it reaches a model or a log
- Escalation that hands a live conversation to a person with the full context
Related services
How it connects
Where it sits in the stack.
This system, and the two it hands off to. None of them can be optimized alone.
Conversational Interfaces
Voice and text front ends over operational systems.
Agentic Systems & Copilots
Multi-step agent runtimes wired into the systems an organization actually runs on.
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Retrieval systems over document estates that were never designed to be queried.
AI Services & Products · see serviceBring us the whole stack.
Tell us where latency is costing you, from the die to the data center to the control room. An architect replies with a first read of the problem, not a sales deck.